PRAKASH, V.; SINGH, S. P. Service Quality and Customer Satisfaction in Rural Public Sector Banks: An Empirical Analysis in Lucknow District, Uttar Pradesh, India. Journal of Computers, Mechanical and Management, [S. l.], v. 2, n. 3, p. 24–30, 2023. DOI: 10.57159/gadl.jcmm.2.3.23080. Disponível em: https://jcmm.co.in/index.php/jcmm/article/view/80. Acesso em: 19 may. 2024.